DOCPLANNER INTEGRATIONS

Rate Limits

In order to prevent DOS/DDOS attacks and abuses of the API, we use rate limitting.

Currently the rate limits are set on 2 levels:

  • Limitting the requests quota per hour

  • Limiting WRITE (PUT, POST, DELETE) requests per minute

In case of justified needs, the limits can be increased as they are set on client level. In order to disucss it, contact us at integrations@docplanner.com

If your limits reaches zero, subsequent requests will receive the 429 Too Many Requests response code until the request reset time has been reached.

What if I don't get the parameters in headers?

No rate limiter specific headers in API responses means that the rate limitter has been disabled

We inform you of the state of rate limiter using HTTP headers.

  • X-RateLimit-Limit

    Request limit for the current time span

  • X-RateLimit-Reset

    Rate limiter reset date in in ISO8601 format

  • X-RateLimit-Used

    Number of requests made in current time span

  • X-RateLimit-Remaining

    Number of requests remaining in current time span

We highly recommend an exponential backoff of your requests in case of reaching rate limits.